EcspexAire

ast Updated: May 19, 2025

At EcspexAire, accessible at https://ecspexaire.com, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.

1. Information We Collect

We collect the following types of information:

  • Personal Information:
    • Name, email address, payment details, and other information you provide through account registration, newsletter sign-ups, contact forms, or communications.
    • Information required for Know Your Customer (KYC) processes, such as identification details, when applicable.
  • Usage Data:
    • Information about your interactions with our site, such as IP address, browser type, and pages visited, collected via Google Analytics for anonymized analytics.
  • Transactional Data:
    • Payment information processed securely through third-party payment platforms like PayPal.
  • Communication Data:
    • Details from emails, comments, or other communications you send us.

2. How We Use Your Information

We use your information to:

  • Provide and manage our services, including account creation, newsletter delivery, and service enrollment.
  • Process payments for services via PayPal.
  • Communicate with you, including responding to inquiries and sending service-related updates.
  • Send marketing communications, such as newsletters, with your consent.
  • Analyze site performance and user behavior using Google Analytics to improve our website.
  • Comply with KYC requirements and other legal obligations.
  • Maintain records in Quickbooks for accounting purposes.

3. Cookies and Tracking Technologies

EcspexAire does not directly use cookies or tracking technologies. However, our third-party partners (e.g., PayPal for payments, Hubspot for email marketing, or newsletter services) may use cookies or similar technologies for their operational purposes. These partners manage their own cookie policies, and we encourage you to review them. You can manage cookie preferences through your browser settings.

4. Third-Party Services

We use trusted third-party services to operate our website and services, including:

  • Google Analytics: For anonymized website usage analytics.
  • PayPal: For secure payment processing.
  • Quickbooks: For accounting and financial record-keeping.
  • Hubspot: For email marketing and newsletter management.
  • Yoast: For search engine optimization. These providers may collect or process data on our behalf, and their privacy policies govern their data practices. We recommend reviewing their policies for details.

5. Data Sharing and Disclosure

EcspexAire does not share, sell, or rent your personal information with third parties for their marketing purposes. We may disclose data only:

  • To third-party service providers (listed above) to perform functions on our behalf, such as payment processing or email delivery.
  • To comply with legal obligations, such as KYC requirements or responding to lawful requests.
  • To protect our rights, property, or safety, or that of our users.

6. Your Rights

As a user in the United States, you may have rights under laws like the California Consumer Privacy Act (CCPA), including:

  • The right to know what personal information we collect and how it’s used.
  • The right to request deletion of your personal information.
  • The right to opt out of the sale of your information (note: Ecspex does not sell your data). To exercise these rights, contact us at [Insert Contact Email]. We will respond to verifiable requests within the timeframes required by law.

7. Data Security

We implement reasonable technical and organizational measures to protect your personal information. However, no online system is entirely secure, and we cannot guarantee absolute security against unauthorized access.

8. Children’s Privacy

Our website and services are not intended for children under 13. We do not knowingly collect personal information from children. If we learn that we have collected such data, we will take steps to delete it.

9. U.S.-Specific Information

This policy applies to users located in the contiguous United States, Alaska, Hawaii, and Washington, D.C. Your data is processed in the United States in accordance with applicable U.S. laws.

10. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically.

11. Contact Us

For questions, concerns, or to exercise your privacy rights, contact us at Contact@ecspexaire.com.